Team Stepps and Team Performance

Question: Discuss about the Team Stepps and Team Performance. Answer: Introduction: Team STEPPS is a model for a teamwork system that is mainly aimed at improving the institutional communication and collaboration in relation to the safety of patients. According to Rockville (2014), the effective performance of a team is affected by several factors. However, good performing teams often share common traits. Adopting the framework helps in training and raising a team of nursing practitioners with clear responsibilities and roles while members were having clear values and shared vision towards the achievement of the team. The framework is as well identified to promote a common purpose and engagement while encouraging a shared mentality and strong leadership and teamwork (Toomey Salisbury 2012, p. 23). With such a united mind, the team will be able to engage in a disciplined feedback through; A periodical diagnosis of the group effectiveness to ensure vitality, process, and results (Ferguson 2012, p. 45) The establishment of a revised plans and team goals Differentiating between lower and higher relevant priorities Developing mechanisms for the reviewing and anticipation of challenges that arise among the members according to Agency for Healthcare Research and Quality report (2017). The framework is built upon evidence-based principles and steps that are learnable and teachable, steps that helped us to achieve out team goals to ensure effective healthcare according to Gonzalez, L, Salas (2015, p. 251). These include; Communication- A structured process through which the group information was accurately and clearly exchanged among our team members. Mutual support- As a team, we were able to support and anticipate the needs of the members of the team through active duty and responsibilities evaluation process to ensure we clearly understood the workload we had as well as the specific duty of every member. Leadership- As a step of the model, leadership enabled us to maximize the team activities by ensuring the actions of the team are understood, any information changes are shared, while the members had all the necessary resources to meet the duty objectives. Situational monitoring- It was a process of an active assessment and scanning situational elements to gain information and understanding while maintaining focus and awareness of the group objectives so as to support relevant team functioning. Sharing the plan involved a brief session before sharing the plan where we discussed team formation while assigning different roles to specific individuals and establishing the expectations, anticipating outcomes, and evaluating the possible challenges and contingencies. The monitoring and modification of the plan were a huddle process of re-establishing situation awareness, assessing needs for adjustments, and reinforcing the strategies already in place. In the end, we reviewed the performance of the team through an informal exchange of ideas so as to allow time for any relevant adjustments in terms of the effectiveness and performance of the team. We discussed the lessons we learned so as to reinforce positive behaviour in our future team performance. The mutual support principle was as well applied during the task assistance process so as to ensure each of the group members builds confidence in their roles. The key strategies of task assistance in the team were to prevent work overload situations that could otherwise cause a delay in meeting the healthcare objectives of the team. The strategy as well gave each of us the opportunity of placing our offers and complaints, and requests so as to ask for assistance in all the patient safety contexts. Such opportunity opened doors for possible complaints and openness within the group members in addressing some of the issues and challenges that needed assistance from other senior medical practitioners. It hence fostered a climate of assistance, discussion, and openness. Addressing Team Issues Identified During the Teamwork For a team to perform effectively and meets the set goals and objectives, it is necessary that the structure, leadership, and objectives are well defined (Katsuhiko 2017, p. 53 and Thompson 2017). For instance, Ringer and Cyr (2015) denote that effective leadership is a principle of the model enabled us to organize ourselves well after clearly identifying and articulating the strategy of the team in support of Beauchamp (2017, p. 45). Each team member was assigned responsibilities while the leader ensured effective communication while reviewing the performance of every member. As a leader of the team, I facilitated the sharing of information while encouraging the team members to assist each other where necessary. Learning from the model, we experienced an effective teamwork where every member was actively involved in meeting the objectives of the team. From the Team STEPPS framework, we learned how to effectively coordinate team events through sharing, modifying and monitoring the pl an, as well as reviewing the performance at the end of the process. Despite the challenges we faced in our team, we were able to develop faith and a strong sense of team identity, confidence, and collective trust on the capability of every member. With a strong sense of team orientation, we were able to confront one another in managing conflicts. We managed to develop a collective efficacy towards strongly believing in the collective ability of the team to succeed with a high degree of psychological safety. We created mechanisms to coordinate, cooperate, and generate continuous collaboration strategies that could effectively help us in managing and optimizing the outcome of our team performance. Through a closed-loop of communication, we were able to freely share our health ideas and learn from one another while continually striving to ensure positive performance outcomes. Team STEPPS framework was hence a vital tool as it positively impacted the performance of our team Reference List: Agency for Healthcare Research and Quality, 2017, Pocket Guide: TeamSTEPPS Team Strategies Tools to Enhance Performance and Patient Safety. Viewed March, 2017, https://www.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html Beauchamp, M 2017, 'The Effectiveness of Teamwork Training on Teamwork Behaviors and Team Performance: A Systematic Review and Meta-Analysis of Controlled Interventions',Plos ONE, 12, 1, pp. 1-23, Academic Search Premier, EBSCOhost, viewed 21 March 2017. Ferguson, SL 2012, 'TeamSTEPPS: Integrating Teamwork Principles Into Adult Health/Medical-Surgical Practice',MEDSURG Nursing, 17, 2, pp. 43-75, Academic Search Premier, EBSCOhost, viewed 21 March 2017. Gonzalez, L, Salas, E 2015, 'Team training in obstetrics: A multi-level evaluation',Families, Systems, Health, 33, 3, pp. 250-261, PsycARTICLES, EBSCOhost, viewed 21 March 2017. Katsuhiko, S 2017, 'Senders' Bias: How Can Top Managers' Communication Improve or Not Improve Strategy Implementation?',International Journal Of Business Communication, 54, 1, pp. 52-69, Communication Mass Media Complete, EBSCOhost, viewed 21 March 2017. Ringer, J, Cyr, G 2015, 'Effective Strategies to Spread Redesigning Care Processes Among Healthcare Teams',Journal Of Nursing Scholarship, 47, 4, pp. 328-337, Academic Search Premier, EBSCOhost, viewed 21 March 2017. Rockville, MD, 2014, TeamSTEPPS Fundamentals Course, Agency for Healthcare Research and Quality Content last reviewed March 2014, Retrieved from https://www.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html Thompson, A, 2017, 'Effective Learning of Interprofessional Teamwork',Nurse Educator, 42, 2, pp. 67-71, Education Full Text (H.W. Wilson), EBSCOhost, viewed 21 March 2017. Toomey, L., Salisbury, M, 2012, TeamSTEPPS: Team Strategies and Tools to Enhance Performance and Patient Safety Advances in patient safety: New directions and alternative approaches (Vol. 3: Performance and tools). Viewed January, 2017